Dispatcher/Router Combo (WMHS), SID Collection

The Dispatcher/Router Combo role provides timely responses to customer inquiries, manages pick-ups, schedules, and product orders, and dispatches vehicles on pre-set routes for efficient service. The position involves assisting customer service with requests, monitoring and escalating cases, and ensuring routes are balanced daily. The role requires maintaining a safe and compliant workplace while supporting drivers and supervisors with operational needs.