Stanley Black & Decker
As a Dispute Agent with German language skills, you will own the End-to-End Dispute process for German-speaking customers across the EMEA region. Your role involves resolving over-the-counter disputes, performing deduction analysis, and preparing credit notes within the Credit and Collections team. You will collaborate with cross-functional teams to investigate root causes of non-payment and recommend preventive actions to improve customer experience.
Headquarters
New Britain, Connecticut, United States
Company Size
10001+ employees
Founded
1843
Headquartered in the USA, Stanley Black & Decker is the world’s largest tool company with 50 manufacturing American facilities and more than 100 worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Stanley Black & Decker.
22% below the average for this role