Dispute Analyst, X Money
xAI(3 months ago)
About this role
The Dispute Analyst on the Risk Operations team at X Money handles resolution of customer payment disputes across P2P, card, and ACH channels while ensuring compliance with relevant regulatory and network rules. The role supports the company's risk posture by maintaining defensible case records, informing policy or process improvements, and collaborating with internal stakeholders to manage business risk.
Required Skills
- Dispute Investigation
- Chargeback Validation
- Provisional Credits
- Case Documentation
- Collaboration
- Evidence Submission
- Deadline Management
- Customer Communication
- Trend Analysis
- Audit Support
+7 more
Qualifications
- Bachelor's Degree in Finance, Business, or Criminal Justice (Preferred)
- ETA CPP
- CFE
About xAI
x.aiCloudflare is an internet performance and security company that operates a global edge network to accelerate and protect websites, APIs, and applications with services like CDN, DDoS mitigation, DNS, and a web application firewall. It also provides edge computing (Cloudflare Workers), Zero Trust access and gateway tools, object storage (R2), streaming, load balancing, and other edge-first products so compute and data run closer to users. Developers and organizations pick Cloudflare for its large Anycast network, integrated security controls, simple APIs, and pricing that scales from free developer tiers to enterprise offerings.