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Dispute Resolution Consultant at City and County of San Francisco - ApplyBlast

Dispute Resolution Consultant

City and County of San Francisco

20 days ago

Australia

Hybrid

Full Time

Medior

0 applicants

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About this role

The Dispute Resolution Consultant supports Travel Guard claims customers by managing complaints from initial review through to resolution. This role involves assessing complaints objectively, collaborating with key partners and stakeholders, and working to achieve clear, fair outcomes for customers. The position contributes to improving the customer journey and dispute resolution processes within the organization.

Responsibilities

Lead dispute resolution matters from initial review through to final resolution
Assess complaints objectively and write clear responses for stakeholders
Collaborate with claims teams and external partners to resolve complex matters

Skills

About City and County of San Francisco

sf.gov

Headquarters

San Francisco, California, United States

Company Size

10001+ employees

Founded

1850

View Profile

SF.gov is the official website of the City and County of San Francisco, providing centralized access to municipal services, department directories, news, and resources for residents, businesses, and visitors. The site offers searchable services, online forms and permits, job listings, and multilingual content to improve access and civic engagement. It’s designed to make finding information about benefits, public safety, city programs, and government processes quick and straightforward.