Dispute Resolution Specialist
DigitalOcean(1 month ago)
About this role
The Dispute Resolution Specialist at QBE will manage complaints and disputes related to General Insurance products, conducting assessments and investigations to ensure fair outcomes. This role focuses on engaging with stakeholders and providing technical support while identifying systemic causes of dissatisfaction and being a subject matter expert.
Required Skills
- Analytical Thinking
- Complaint Management
- Conflict Resolution
- Customer Value Management
- Risk Management
About DigitalOcean
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