Dispute Resolution Specialist
Calumet
About this role
A Dispute Resolution Specialist manages customer disputes and ensures accuracy in accounts by investigating issues, creating credit/debit memos, and collaborating with multiple departments. The role involves reporting, running reports, managing an email inbox, and acting as a customer advocate.
Skills
About Calumet
calumet.comCalumet is an independent manufacturer, formulator, and marketer of petroleum‑based specialty branded products serving a range of consumer and industrial markets. The company produces a diversified slate of specialty products and positions itself as an innovative, integrated solutions partner. With a legacy of solving real‑world problems, Calumet emphasizes close customer partnerships to develop tailored products that meet evolving market needs.
About Calumet
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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