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© All Rights Reserved. ApplyBlast.com
Wave
The Disputes & Chargeback Specialist will represent small business owners by managing the end-to-end chargeback dispute resolution cycle, gathering evidence, and guiding merchants through the process. This role involves coaching business owners on dispute lifecycles, identifying opportunities for process improvements, and collaborating with Risk, Finance, and Product teams to reduce losses. The specialist will also handle fraud prevention, accounts receivable, and customer communication in a fast-paced environment.
Wave is a financial software company focused on small businesses and freelancers, offering integrated invoicing, online payments, accounting, receipt scanning, and payroll. Its core invoicing and accounting tools are free, while paid services like card/bank payment processing and payroll add advanced capabilities (direct deposit, tax handling where available). Wave emphasizes simple, small‑business‑friendly workflows and bank connectivity to streamline bookkeeping and cash‑flow management. Businesses pick Wave for its cost‑effective, all‑in‑one approach to managing money and financial reporting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wave.
38% below the average for this role