Dividend - Loan Resolution Specialist II
Fifth Third Bank(18 days ago)
About this role
The Loan Resolution Specialist II at Fifth Third Bank focuses on working with delinquent customers through various communication channels to resolve issues and reduce losses. The role involves handling customer inquiries related to delinquencies, hardship, or complaints, and performing skip tracing activities to locate customers. The position emphasizes compliance, customer service, and risk management.
Required Skills
- Customer Service
- Collections
- Communication
- Microsoft Suite
- Skip Tracing
Qualifications
- High School Diploma or Equivalent
- 1-2 Years of Collections and Customer Service Experience
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
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