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DMZ Network for NATO Project (L2 Support) at Thales - ApplyBlast

DMZ Network for NATO Project (L2 Support)

Thales

4 months ago

4.0 on Glassdoor

Bucharest, Romania

Onsite

Full Time

Junior

0 applicants

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About this role

You will provide operational support and coaching for the Platform-as-a-Service infrastructure, focusing on incident handling, service request processing, and engineering-level input to improve operations. The role involves delivering proactive, structured support aligned with ITIL processes, maintaining Standard Operating Procedures, and deploying change packages while managing key SharePoint services. You will work collaboratively to ensure system health, performance monitoring, and compliance with security and maintenance protocols.

Responsibilities

Handle incidents and process service requests for the PAS infrastructure
Coach Level 1 support and deliver engineering-level operational improvements
Deploy change packages and manage site collections within SharePoint
Monitor system health, performance, and application usage metrics
Implement security patches and maintain compliance with ITIL standards

Skills

Qualifications

ITIL V4 Foundation

About Thales

thalesgroup.com

Headquarters

Meudon, Île-De-France, France

Company Size

10001+ employees

View Profile

From Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks