Dock Technician

A Dock Technician identifies customer needs and provides solutions to ensure profitability and satisfaction by installing and servicing dock equipment at various locations. The role involves performing high-quality service repairs on loading dock equipment, such as dock levelers, shelters, seals, bumpers, and commercial doors, often working outdoors in various weather conditions. The position requires diagnosing equipment problems, communicating with customers and dispatchers, and maintaining a professional image while emphasizing safety.