Doctor's Technician

The Doctor's Technician at Stanton Optical serves as the meaningful first touchpoint for patients, orchestrating an efficient flow between clinical and retail services while providing outstanding customer service. This role involves facilitating sales, gathering patient information, and fostering a strong partnership between the retail and clinical teams to ensure a positive patient experience. The position requires maintaining brand standards, assisting with patient inquiries, and supporting the management team in resolving complaints and ensuring timely service delivery.