Documentation lead

Watershed(3 months ago)

San Francisco, CAOnsiteFull TimeSenior$148,700 - $179,600Tech

About this role

The Documentation Lead at Watershed is responsible for managing the development and maintenance of the company’s customer-facing knowledge base, which includes over 200 articles. This role involves creating new technical documentation for product launches, updating existing user guides, and collaborating closely with the Product, Customer Education, and Support teams to ensure accurate, accessible, and high-quality content that aligns with the company’s evolving product strategy. The ideal candidate has over five years of experience in technical writing for software products and a strong ability to communicate complex concepts clearly for a non-technical audience.

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Required Skills

Technical Writing
Documentation Development
Knowledge Base Management
Content Strategy
Collaboration
Editing
Copyediting
Content Management System
Technical Concept Communication
Information Architecture

+3 more

About Watershed

watershed.com

Codecademy is an online learning platform that offers interactive coding lessons in a variety of programming languages and web development technologies. It is designed to help learners of all ages build their coding skills through hands-on practice and real-time feedback. Codecademy provides a range of courses, from beginner to advanced levels, covering topics such as Python, JavaScript, HTML, CSS, and more, making programming accessible to anyone looking to enhance their digital literacy. With an emphasis on community and collaboration, Codecademy also offers forums and project-building features that facilitate peer learning and support.