Unisys

Domain Services Master Technician

Unisys(1 month ago)

HybridFull TimeMedior$78,177 - $104,722 (estimated)Customer Service
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About this role

A mid-level customer service specialist at Unisys supporting business process service areas and acting as a subject matter expert for clients and internal teams. The role focuses on ensuring consistent, high-quality service delivery and coordinating with internal and external stakeholders, including vendors and subcontractors. Typical incumbents have several years of relevant experience and relevant technical qualifications or an associate degree may be required.

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Required Skills

  • Subject Matter
  • Client Interface
  • Issue Resolution
  • Stakeholder Coordination
  • Quality Monitoring
  • Process Improvement
  • Escalation Management
  • Vendor Management
  • Service Delivery

Qualifications

  • High School Diploma
  • GED
  • Associate Degree
  • Technical Certification
Unisys

About Unisys

unisys.com

Unisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.

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