Doorman

The Doorman at ROOST Detroit serves as the first point of contact for guests, ensuring a luxurious and personalized arrival experience through warm greetings, room escorts, and bell services. This role requires maintaining impeccable professional standards, fostering strong relationships with guests and colleagues, and resolving inquiries or complaints with exceptional hospitality. The position also involves managing luggage handling, maintaining lobby appearance, and supporting emergency procedures to ensure smooth hotel operations.