DSC Vendor Specialist

Encore Capital Group(1 year ago)

Troy, MIOnsiteFull TimeJunior$44,294 - $60,075 (estimated)Vendor Operations

About this role

The DSC Vendor Specialist supports relationships with over 100 debt settlement company partners, helping them manage day-to-day account needs and resolve issues. The role focuses on serving as a key point of contact for partner inquiries, ensuring timely responses and smooth operational coordination. It is part of a specialty finance organization focused on consumer debt recovery solutions.

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Required Skills

Customer Service
Vendor Management
Account Updates
Phone Support
Process Monitoring
Issue Resolution
Ticketing Systems
SLA Management
Microsoft Excel
Microsoft Word

+4 more

Qualifications

High School Diploma

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.

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