DTLA Hope - Shift Supervisor
Philz Coffee(2 years ago)
About this role
A Team Lead (Shift Supervisor) at Philz oversees daily shift activities, motivates team members, and ensures excellent customer service and drink quality. The role involves supporting the team, managing operations, and embodying the company's core values to build community and create a welcoming environment.
Required Skills
- Customer Service
- Team Leadership
- Operations
- Communication
- Food Safety
- Time Management
- Team Building
- Multitasking
- Motivational Skills
- Training
About Philz Coffee
philzcoffee.comPhilz Coffee is a specialty coffee company best known for hand-crafted, one-cup-at-a-time pour-overs and customized blends served in its neighborhood cafes. Headquartered in the Bay Area, Philz operates shops across California and Chicago and also sells whole-bean coffee, merchandise, gift cards, and subscription plans through its online store. The brand emphasizes personalized service, quality sourcing, and sustainability while offering convenient options like online ordering and coffee subscriptions.
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