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Dutch-speaking Operations Customer Expert | E-commerce Support at Concentrix - ApplyBlast

Dutch-speaking Operations Customer Expert | E-commerce Support

Concentrix

14 days ago

3.3 on Glassdoor

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves providing customer support for an e-commerce platform, assisting customers with orders, deliveries, payments, and returns via phone and email. The position requires resolving customer issues, communicating with external sellers, and escalating complex cases to the appropriate departments. It is an international customer support role based in Lisbon, Portugal.

Responsibilities

Assist customers via phone and email
Resolve questions related to orders, deliveries, payments, refunds and returns
Communicate with external sellers to help resolve customer issues

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.