Playnorth
Play North is seeking an experienced Customer Support Team Lead to manage and develop a team of agents for its online casino brands in regulated markets. This role involves overseeing performance metrics, handling escalated player complaints, optimizing support processes, and driving continuous improvement within the team. The successful candidate will foster a positive work environment while acting as a liaison between support operations and other departments.
Play North is an iGaming company with a mission to offer safer and more entertaining online gaming experiences under the tagline "Putting the Player at the Core." Its consumer-facing brands include Kansino and Pikakasino, providing online casino experiences in regulated markets. The company emphasizes responsible, compliant operations while prioritizing a fun, safe, and accessible player experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Playnorth.
Playnorth didn’t post a salary, so this is our estimate from similar listings.