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Dutch/Flemish Customer Support Agent at Cross Border Talents - ApplyBlast

Dutch/Flemish Customer Support Agent

Cross Border Talents

1 month ago

Riga, Latvia

Onsite

Full Time

Junior

0 applicants

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About this role

A Dutch/Flemish Customer Support Agent in Riga, Latvia, handles incoming customer requests via phone, chat, and email on a leading payment platform, ensuring quick and efficient resolutions. The role involves logging interactions, escalating critical issues, and meeting service KPIs while collaborating with a close-knit team. This position offers comprehensive training, flexible shifts, and opportunities for professional growth within a dynamic, international environment.

Responsibilities

Handle incoming customer requests via phone, chat, and email
Log customer interactions and resolutions in contact center tools
Prioritize and escalate critical issues to ensure prompt resolutions

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.