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Duty Manager, Customer Operations at Piedmont Airlines, Inc. - ApplyBlast

Duty Manager, Customer Operations

Piedmont Airlines, Inc.

1 day ago

3.1 on Glassdoor

Charlotte, North Carolina, United States

Onsite

Full Time

Manager

0 applicants

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About this role

Piedmont Airlines is seeking a Duty Manager, Customer Operations to oversee daily below-the-wing functions, including baggage and cargo handling, cabin maintenance, and equipment operation. The role involves managing a team of unit managers, supervisors, and agents while ensuring compliance with corporate policies and operational standards. The position requires previous airline management experience and familiarity with Airport Operations Area environments.

Responsibilities

Oversee daily below-the-wing operations including baggage and cargo handling
Coach team members and provide career development opportunities
Manage operational activities and enforce compliance with policies

Skills

About Piedmont Airlines, Inc.

piedmont-airlines.com

Headquarters

Salisbury, Maryland, United States

Company Size

5001-10000 employees

Founded

1931

View Profile

Piedmont Airlines, Inc. is a wholly owned subsidiary of American Airlines Group (AAG) and a regional airline operating nearly 400 daily departures to 55+ cities throughout the eastern United States. Founded in 1931 and headquartered in Salisbury, MD, the company employs more than 11,000 aviation professionals across pilot, flight attendant, ground handling, and maintenance roles. Piedmont Airlines is a key feeder carrier within the American Airlines network, connecting passengers to over 1,000 destinations worldwide.