Duty Manager - Front Desk

The Duty Manager - Front Desk is an entry-level management position responsible for leading and assisting with the successful completion of daily shift requirements across front office areas, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. The role focuses on ensuring guest and employee satisfaction while achieving operating budget goals and assisting with financial and administrative responsibilities. This position involves supporting the front desk team, monitoring progress toward guest service goals, ensuring exceptional customer service, and managing projects and policies.