theritz-carlton.com
The Duty Manager drives the hotel's Balance Score Card, focusing on guest satisfaction, contactless mobility, and loyalty goals. This role serves as the primary point of contact for guest concerns, ensuring prompt resolution and escalation when necessary. The position also involves supporting front office leadership in training, coaching, and developing associates to maintain high service standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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theritz-carlton.com didn’t post a salary, so this is our estimate from similar listings.