theritz-carlton.com
The Duty Manager drives the hotel's Balance Score Card and contactless mobility index, focusing on guest satisfaction and loyalty goals. This role serves as the primary point of contact for guest concerns and incidents, ensuring timely resolution and escalation to management. The position also involves assisting Front Office Leaders with training, coaching, and supporting associates to maintain high service standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for theritz-carlton.com.
theritz-carlton.com didn’t post a salary, so this is our estimate from similar listings.
56% above the average for this role