Accor
The Duty Manager is responsible for enhancing the guest experience at the hotel, ensuring unforgettable moments are created and implementing recovery plans for any missed opportunities. This role acts as a key link between guests and agents, providing guidance to other department managers on guest experience and crisis management. The position requires a strong presence during key service times and a focus on maintaining high standards of service and guest satisfaction.
Headquarters
Issy-Les-Moulineaux, Île-De-France, France
Company Size
10001+ employees
Founded
1967
Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,800 hotels and resorts. The company also operates around 10,000 bars & restaurants, alongside wellness facilities and flexible workspaces for leisure and business travelers. Accor delivers a broad portfolio of 45+ brands and services designed to meet diverse guest needs and experiences worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Accor didn’t post a salary, so this is our estimate from similar listings.