City of Atlanta
The Telecom Engineer I – Senior Cloud Communication Engineer is responsible for designing, implementing, and supporting the organization’s cloud-based contact center and telecommunications environment, primarily focusing on Amazon Connect and its integrations. This role ensures reliable system functionality for constituents to navigate IVRs, receive emergency information, make payments, and connect with service representatives. The position also provides technical leadership for call routing, voice quality, resiliency, security, and telecommunications modernization.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for City of Atlanta.
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