Dynamics 365 CRM Project Manager

This role leads end-to-end Dynamics 365 CRM implementation and enhancement projects, managing scope, timelines, budgets, and resources while partnering with cross-functional teams to deliver solutions. The position oversees Dynamics 365 Sales, Customer Service, and Power Platform initiatives, driving user adoption and change management. Success is measured by on-time, on-budget delivery, increased CRM user satisfaction, and improved business processes through automation.