e-Business Customer Care Associate
HD Supply(1 month ago)
About this role
An e-Business Customer Service Representative who serves as the primary online contact for e-commerce customers, supporting inquiries related to orders, accounts, and web services. The role focuses on documenting customer interactions and coordinating with internal teams to ensure issues are resolved per established procedures.
Required Skills
- Email Support
- Chat Support
- Order Tracking
- Account Setup
- Product Selection
- Troubleshooting
- Issue Escalation
- Web Platforms
- Customer Service
- Data Entry
Qualifications
- HS Diploma or GED
- Specialized Training
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