Global Channel Management
The E-Comm Operations Specialist is responsible for managing daily e-commerce order reports, identifying delayed or stuck orders, and troubleshooting root causes such as payment holds or inventory sync issues. This role requires hands-on experience with SAP for order management and Jira for logging technical bugs, while utilizing advanced Excel skills to analyze large order files. The specialist will handle direct escalations from Customer Service, test checkout flows, and ensure smooth order fulfillment lifecycle tracking across warehouse and shipping carrier updates.
Headquarters
Atlanta, Georgia, United States
Company Size
11-50 employees
Founded
2009
Global Channel Management, Inc. is a technology and services company specializing in recruiting, staff augmentation, federal contract management, and service management solutions. They serve federal government agencies, Department of Defense installations, and commercial enterprises, helping organizations source skilled professionals and deliver mission-critical services. Their tailored solutions address fluctuating staffing needs, expertise gaps, and operational requirements to optimize efficiency and reduce labor costs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Global Channel Management.
Global Channel Management didn’t post a salary, so this is our estimate from similar listings.
39% below the average for this role