E-Commerce Business Management

This role is responsible for delivering revenue, profitability, and customer experience targets across digital channels while monitoring business performance to identify opportunities for improvement. The position leads high-impact cross-functional projects focused on platform enhancements, process improvements, and digital transformation programs. It also involves partnering with Supply Chain and Operations teams to optimize fulfilment performance and customer satisfaction. The role requires developing reporting frameworks and collaborating with senior stakeholders across various departments to drive business objectives.