e-Commerce Sales Manager

The e-Commerce Sales Manager leads a sales team to create an exceptional customer experience while driving high-level performance to increase market share and achieve targeted unit sales and profit margins. This role involves selecting, training, and coaching e-Commerce Sales Associates, managing customer traffic across showroom, e-commerce, and phone channels, and ensuring effective transitions from online contact to in-store purchases. The position requires strategic leadership to optimize inventory, manage negotiations, and analyze business performance to meet key goals.