H Mart
The E-Commerce Specialist manages end-to-end customer support and e-commerce operations, ensuring accurate product listings and seamless order fulfillment. This role involves handling multi-channel customer inquiries, coordinating with warehouse teams, and maintaining detailed records in CRM and helpdesk systems. The specialist supports marketing campaigns and resolves complex shipping and return issues to enhance customer satisfaction.
Headquarters
Lyndhurst, New Jersey, United States
Company Size
5001-10000 employees
Founded
1982
H Mart is a leading Asian grocery retailer in North America specializing in Korean and pan‑Asian food products, fresh produce, seafood, meats, and prepared foods. It operates a network of brick‑and‑mortar supermarkets and an online storefront offering home delivery, curbside pickup, weekly promotions, and a wide selection of imported and specialty ingredients for home cooks and restaurants. H Mart is known for authentic product sourcing, value pricing, and community‑focused service that supports diverse Asian culinary traditions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for H Mart.
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