EAP Counsellor-Chat Specialist
Workplace Options
About this role
Workplace Options is seeking a proactive and detail-oriented EAP Counsellor - Chat Specialist to manage communication channels, provide emotional support, and support clients globally through telephonic, video, and chat counselling. The role involves crisis management, client assessment, and developing treatment plans, with a focus on mental health and well-being.
Skills
About Workplace Options
workplaceoptions.comWorkplace Options is a global employee wellbeing provider that delivers employee assistance programs (EAPs), wellness programs, and work‑life services to employers and benefits partners. They offer counseling, digital self‑help resources, manager support, and critical-incident response through multi‑channel platforms and tailored programs. The company combines training and wellbeing assessments with data‑driven reporting to help improve engagement, resilience, and productivity. Workplace Options is used by organizations worldwide for scalable, culturally aware employee support in multiple languages.
About Workplace Options
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Workplace Options.
Salary
$90k – $120k
per year
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