Early Collections Representative - Hybrid (4 days remote/ 1 day on- site)
CarMax(1 month ago)
About this role
CarMax Auto Finance is seeking a customer service representative to resolve customer issues, handle inbound and outbound collection calls, and educate customers about their accounts. The role involves collaborating with multiple departments in a hybrid work arrangement after 90 days to ensure a positive car buying experience.
Required Skills
- Outbound Calls
- Inbound Calls
- Collections
- Customer Service
- Account Management
- Communication
- Problem Solving
- Escalation
- Multitasking
- Computer Literacy
Qualifications
- High School Diploma
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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