(East Region) Commercial P&C Support Representative
Thimble(1 month ago)
About this role
The Broker Success Associate supports Thimble’s East Region brokers by managing onboarding and maintaining ongoing broker relationships. The role focuses on ensuring brokers successfully adopt and use Thimble’s digital insurance products and broker portal. It operates within a fully remote, high-volume support environment and collaborates closely with internal teams to maintain compliance and enhance broker experience. The position contributes directly to broker activation, satisfaction, and retention within Thimble’s small commercial insurance business.
Required Skills
- Broker Support
- Customer Service
- Relationship Management
- Broker Onboarding
- Product Expertise
- Ticket Management
- Live Chat Support
- Portal Configuration
- Insurance Knowledge
- Compliance Alignment
+11 more
Qualifications
- Property & Casualty Insurance License
- Bachelor’s Degree
About Thimble
thimble.comThimble is an online insurance provider that offers flexible, on-demand coverage for small businesses, freelancers, and contractors. Customers can buy policies by the job, month, or year and get instant quotes and certificates so they’re “on” when they’re working. Thimble covers 300+ professions with customizable, short‑term and longer‑term liability options and quick digital purchase and management. The company emphasizes speed, simplicity, and affordable pricing, with strong ratings from users.
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