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EC System Consultant- Solution Development Section, Business Support Development Department (BSD) at Rakuten Rewards - ApplyBlast

EC System Consultant- Solution Development Section, Business Support Development Department (BSD)

Rakuten Rewards

4 months ago

Tokyo, Japan

Onsite

Full Time

Senior

0 applicants

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About this role

This role provides system consulting to merchant stores at Rakuten Ichiba, analyzing operational challenges and proposing solutions using internal features or partner products. Consultants work through web conferences, calls, and on-site visits to clarify issues and support development smoothness while advocating for sales growth. Candidates will collaborate with various internal teams and merchants without undertaking actual development projects, focusing instead on strategy and feature specification.

Responsibilities

Analyze merchant operational challenges using quantitative and qualitative methods
Propose system solutions combining Rakuten features or partner products
Clarify operational and system issues via web conferences and on-site visits
Support merchants or development companies to ensure smooth development processes
Define specifications for new features based on merchant insights

Skills

Qualifications

Fluent in JapaneseIntermediate English proficiencyBachelor's degreeExperience in EC marketplacesBusiness system development knowledge

About Rakuten Rewards

rakuten.com

Headquarters

Tamagawa, Tokio, Japan

Company Size

10001+ employees

Founded

1997

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