ECH - Manager, Warranty - Low Rise

The Employee Experience Team

18 days ago

Niagara Falls, ON, Canada

Onsite

Full Time

Senior

0 applicants

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About this role

Empire Homes is seeking a Warranty Manager to oversee daily operations across multiple sites, manage escalations with homeowners and trade partners, and support team development. The role involves managing warranty service programs, reviewing work, and participating in hiring and training, with a focus on customer satisfaction and service excellence.

Skills

Qualifications

Post-secondary degree or diploma or trade equivalent5+ years of homebuilding industry experience

About The Employee Experience Team

gallup.com

Gallup is a global analytics and advisory firm that helps organizations improve performance and understand human behavior through research-driven insights. It provides workplace consulting, employee engagement measurement, leadership development, and talent solutions—anchored by proprietary tools such as CliftonStrengths and the Q12 employee-engagement approach. Combining decades of polling and behavioral research with proprietary data and analytics, Gallup advises clients on talent strategy, culture, customer experience, and workforce measurement. Organizations rely on Gallup for evidence-based diagnostics, training, and measurement to boost productivity, retention, and employee wellbeing.