Trek Bikes
The eCommerce Customer Service Representative provides hospitality to Trek customers through email, phone, live chat, and video, helping them select bikes, accessories, and other products while addressing technical questions. The role collaborates with retailers, product managers, and internal teams to deliver solutions and continuously improve processes.
Headquarters
Waterloo, Wisconsin, United States
Company Size
5001-10000 employees
Founded
1976
Trek Bicycle Corporation is a leading global manufacturer and retailer of bicycles and cycling gear, offering a wide range of electric, road, mountain, and city bikes. Founded in 1976 in Waterloo, Wisconsin, Trek also designs and sells cycling apparel, helmets, shoes, and accessories. The company operates through its online store and hundreds of retail locations, backed by a lifetime frame warranty and a mission to improve the world through cycling.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Trek Bikes.
Trek Bikes didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role
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