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EDC Customer Service and Quality Manager at White Cap - ApplyBlast

EDC Customer Service and Quality Manager

White Cap

17 days ago

3.3 on Glassdoor

Perris, California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The EDC Customer Service and Quality Manager oversees quality management systems and supervises QA staff to ensure products meet industry standards and customer expectations. This role involves conducting audits, addressing quality issues with the production team, and implementing corrective actions to drive continuous improvement. The position also requires resolving customer complaints and utilizing feedback to enhance product quality and satisfaction.

Responsibilities

Oversee quality management systems and supervise QA staff
Conduct internal and external quality audits and inspections
Address quality issues and implement corrective actions with production team

Skills

About White Cap

whitecap.com

Headquarters

Atlanta, Georgia, United States

Company Size

5001-10000 employees

View Profile

White Cap is a specialty distributor of construction supplies, tools, equipment, and safety products serving professional contractors and industrial customers. The company operates a large branch network and provides products and jobsite solutions across categories such as concrete accessories, rebar, fasteners, power tools, and site safety. White Cap is part of the building materials and industrial distribution industry.