EDGAR PDS Support Desk Manager

The EDGAR PDS Support Desk Manager leads day-to-day production support and service desk operations for the SEC’s EDGAR PDS environment, ensuring timely issue resolution and the stability of mission-critical applications. This role oversees support personnel, manages incidents and service requests, coordinates escalations across engineering and operations teams, and uses operational data to improve service delivery. The ideal candidate will have hands-on experience supporting AWS-hosted applications, working knowledge of Python scripting, and strong leadership skills in application support and production operations.