Edge Platforms Leader MX and Latam

The Edge Platforms Leader MX and Latam role provides operational support and service ownership for Edge Platforms solutions across Mexico and LATAM, partnering with business stakeholders, vendors, and global IT teams to deliver secure, reliable, and high-performing technology services. The position follows a hybrid work model and focuses on ensuring service reliability, security, and continuous improvement. It involves leading incident, problem, and change management activities while driving process standardization across the region.