EDI Analyst (Temp - Perm)
Sol de Janeiro(25 days ago)
About this role
The EDI Analyst will own and scale electronic data interchange operations to support a rapidly growing wholesale channel, serving as the internal contact between operations, VANs, ERP systems, and trading partners. The role focuses on ensuring reliable data exchange, preventing shipment disruptions, and maintaining label and packing compliance while onboarding new partners. It requires both technical EDI knowledge and operational supply chain understanding to troubleshoot issues quickly and keep processes running smoothly.
Required Skills
- EDI Operations
- Troubleshooting
- EDI Mapping
- VAN Management
- ERP Integration
- Label Compliance
- Packing Validation
- Partner Onboarding
- Data Reporting
- Dashboarding
+9 more
About Sol de Janeiro
gorgias.helpGorgias is a conversational AI platform built for e‑commerce that centralizes customer support across chat, email, and self‑service. It combines an AI Agent, helpdesk, live chat and FAQ tools with deep integrations into merchants’ tech stacks to automate responses, route tickets, and surface order data so teams resolve issues faster and drive more sales. The platform automates common support tasks (order lookups, refunds, shipping updates) to reduce ticket volume and improve efficiency. Trusted by over 15,000 brands, Gorgias positions support as a revenue-generating channel for online retailers.