EDI Support Engineer - Night Shift

Cleo (US) (4 months ago)

Bengaluru, IndiaOnsiteFull TimeMedior$70,321 - $95,068 (estimated)Support/Customer Service

About this role

A Support Engineer at Cleo (India) is responsible for managing B2B integration environments, troubleshooting customer issues related to EDI data exchange, and ensuring smooth operation of integration systems. The role involves collaboration with internal teams, incident response, root cause analysis, and supporting onboarding of trading partners.

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Required Skills

EDI
XML
FTP
SFTP
SAS
SQL
API
Troubleshooting
B2B
ERT

About Cleo (US)

meetcleo.com

Cleo is an AI-powered, chat-first personal finance app that helps users manage spending, build budgets, track bills, and save money. The mobile app connects securely to bank accounts to categorize transactions, surface real‑time spending insights, and answer money questions through a conversational assistant. Cleo offers free core features alongside a paid tier with enhanced tools and personalized coaching, and is popular with younger, mobile-first consumers in the UK and US.

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