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EDI Support Engineer at Epicor - ApplyBlast

EDI Support Engineer

Epicor

2 months ago

3.9 on Glassdoor

Bangalore, Karnataka, India

Hybrid

Full Time

Medior

0 applicants

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About this role

The role involves providing end‑to‑end support for EDI operations, including transaction setup, monitoring, troubleshooting, testing, and issue resolution for customers and trading partners. The engineer will work directly with customers via phone, email, or chat to diagnose and resolve EDI, mapping, communication, ERP integration, and transaction flow issues while maintaining documentation and knowledge‑base articles.

Responsibilities

Support EDI operations including transaction setup and monitoring
Diagnose and resolve EDI, mapping, and integration issues for customers
Set up new EDI transactions and onboard trading partners
Review and maintain EDI maps and commonly used EDI documents
Create and maintain internal and customer‑facing documentation

Skills

About Epicor

epicor.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

Founded

1972

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Advanced ERP software curated to the unique needs of your business. Explore industry-specific tools for quicker ROI, better efficiency, and streamlined growth.