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Educational Technology Support Technician at University of Pennsylvania - ApplyBlast

Educational Technology Support Technician

University of Pennsylvania

11 days ago

4.2 on Glassdoor

Philadelphia, Pennsylvania, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Educational Technology Support Technician provides first-tier technical support for the Libraries' computing environment and audiovisual technology systems. This role involves installing, configuring, and troubleshooting hardware, software, and AV equipment across various library locations. The position also supports instructional and event spaces by consulting with users and ensuring the effective use of technology.

Responsibilities

Install and configure Windows and macOS desktop and laptop computers
Diagnose and resolve hardware, software, and connectivity issues
Provide technical support for audiovisual and presentation systems

Skills

About University of Pennsylvania

upenn.edu

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

10001+ employees

Founded

1740

View Profile

The University of Pennsylvania (Penn) is a private Ivy League research university in Philadelphia offering undergraduate, graduate, and professional programs across schools such as Wharton (business), Penn Medicine, SEAS (engineering), Law, Nursing, and the School of Arts & Sciences. Penn emphasizes interdisciplinary research, innovation, and entrepreneurship, translating scholarship into clinical care, startups, and public policy. Founded in the 18th century with ties to Benjamin Franklin, it maintains a large research enterprise, global partnerships, and a broad alumni network.