El Salvador Tech Support EN

Philip Morris International(4 months ago)

San Salvador, El Salvador, El SalvadorOnsiteFull TimeTrainee$47,937 - $65,440 (estimated)Technical Support

About this role

The Advisor I, Technical Support provides assistance to external users regarding technical inquiries related to hardware, software, and client products. This role involves troubleshooting basic issues, handling customer inquiries, and ensuring service delivery meets performance indicators.

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Required Skills

Technical Support
Customer Service
Troubleshooting
Problem Solving

Qualifications

Associate’s Degree in Related Technical Discipline
Technical Certifications

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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