Elavon
The Software Technical Support Tier 2 role provides advanced technical assistance and troubleshooting for merchants and internal support teams at Elavon, serving as an escalation point for complex issues. The position involves supporting payment technology platforms like Converge and EPG, requiring strong technical troubleshooting and customer service skills. This fully remote position operates on a regular schedule from 12:30 PM to 9:00 PM Eastern Time.
Provide first-rate experiences to customers by using Elavon merchant services. Accept payments securely and efficiently with our powerful payment processing solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Elavon.