Teleperformance
As an Elevated Support Senior Specialist at Teleperformance, you will manage high-stakes, complex cases for Airbnb's community, acting as the primary point of contact for guests and hosts. This role requires autonomous decision-making, conflict resolution, and the ability to mediate disputes while driving continuous improvement in customer service processes. You will serve as a subject matter expert, ensuring equitable and conclusive resolutions for sensitive travel-related issues.
Headquarters
Villeneuve-D'ascq, Hauts-De-France, France
Company Size
1-10 employees
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver simpler, faster, and safer solutions for the world’s leading brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teleperformance.
54% below the average for this role