Eligibility Specialist 1

The Eligibility Specialist 1 serves as a patient advocate, meeting with patients in-person and via phone to assess eligibility for financial assistance programs such as Medicaid, Medicare, and hospital charity care. This role guides patients through complex application processes, collaborates with hospital staff and government agencies to secure coverage, and maintains accurate records while adhering to HIPAA compliance. The position requires strong organizational and communication skills to manage a high caseload in a fast-paced healthcare environment.