Eligibility Specialist 3 – Team Lead

The Eligibility Specialist 3 – Team Lead role involves leading, mentoring, and supporting a team of eligibility specialists while managing complex patient cases and daily operations. The position requires proficiency in English and Spanish, along with advanced knowledge of state and federal assistance programs to guide patients through financial assistance applications. This full-time role focuses on improving workflow efficiency, ensuring compliance, and enhancing the patient experience through empathetic communication and collaboration across teams.