Eligibility Specialist II

About this role

Responsibilities

• Evaluate applicant information and apply program standards to determine eligibility accurately.
• Use multiple technology systems to enter and verify eligibility-related data and documentation.
• Clearly explain program rules and decisions to applicants via phone, in writing, and in-person.
• Conduct outreach efforts to provide program information and accept applications from diverse populations.
• Gather evidence and develop reports while representing the Department at administrative hearings.